Product Designer · Oct ’25 — present
Resurs-Plus
for industrial safety
Resurs-Plus is a professional marketplace where companies post jobs and specialists find suitable projects and respond to them.
I designed the structure of the platform, the flows for each role, the order and specialist cards, and the systems for responses and pricing plans.
Information architecture
First I broke the product down into roles and flows →
Before drawing any interfaces I put together a product map: I separated the client and the contractor flows and described the main points of interaction — registration, personal accounts, posting a job, responding, choosing a contractor, chat, completing the work, reviews and payment.
That let me design not a set of separate pages, but a connected system in which the actions of one role continue the flow of the other.
Role model
One product — different user jobs
The flows differ, but the order, the response, the profile, the chat and the rating have to stay shared entities of the platform.
Client
Needs to state the task quickly, collect responses, compare specialists and choose a contractor.
Specialist
Needs to find suitable projects, understand the terms quickly and send a competitive response.
Key interfaces
Order card
Terms, deadlines, specialisation and requirements are gathered in one place, so a specialist can quickly tell whether the job suits them.
Response
The specialist sets a price, a deadline and a comment, and sends the response straight from the order flow.
Choosing a contractor
When choosing, the client sees the specialist's profile, specialisation, rating, reviews and proposed terms.
Trust and communication
The deal doesn't end when a contractor is chosen
Once a specialist is selected, a working flow opens up between the two sides: chat, exchange of messages and files, delivery of the job and then evaluation of the result. Ratings and reviews become part of the profile and help the next clients make their decision.
Chat
Communication after a contractor is chosen
Order history
Specialisation, experience and work history
Reviews and rating
Reputation is built from completed orders
Result
For me Resurs-Plus is a project not about separate pages, but about the connections between users, entities and product states. It was the product map that helped me understand those connections first and only then move on to interfaces.
Role architecture
The different jobs of client and contractor live inside one system
Connected marketplace flow
Order, response, selection, chat and rating work as consecutive steps of a single journey
A base for scaling
New tools can be added around the core mechanic without rebuilding the product from scratch
I'm drawn to complex B2B and SaaS systems: lots of data, several roles, connected flows and constraints.
What I enjoy most is the moment when a clear product structure starts to emerge from a pile of requirements.
I'm comfortable with iteration and rework, and I prefer to justify a decision by the user's task rather than by “it looks nicer this way”.